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Offer and Claim Shifts - Video

If you are unable to work a scheduled shift, you can offer the shift for another employee to cover. To do so, go to the Schedules tab in your profile.

  1. Click the shift you wish to offer up.
  2. On the shift details page, click Offer Shift.
  3. Click Yes on the confirmation window.
  4. The offered shift will turn red on your calendar.

Once another employee has claimed your offered shift, your supervisor will review the schedule swap. You will receive a notification when this review is complete. If the swap is approved, the offered shift will no longer appear on your schedule. If no one claims your offered shift or your supervisor rejects the swap, it will be added back to your schedule and you will be responsible for working the shift.

If you are able to work the shift, you can rescind the offer.

  1. Click the shift to open the details.
  2. Click Reclaim Shift.
  3. Click Yes on the confirmation window.
  4. The shift will appear blue again on your schedule.

To see shifts that other employees have offered, select the checkbox next to “View Offered Shifts” above the calendar. Only shifts that you have an active service account for will appear on the offered shifts schedule. Offered shifts will appear in yellow.

To select an offered shift:

  1. Click the shift you want to claim.
  2. Click “Claim Shift”.
  3. Click “Yes” on the confirmation window.

The shift will remain yellow until it is reviewed by your supervisor. You will receive a notification when the shift swap has been reviewed. If the swap is approved, the shift will appear blue on your schedule. If it is rejected, it will be given back to the original employee.

To cancel your claim request:

  1. Click the shift.
  2. Click “Cancel Request”
  3. Click “Yes” on the confirmation window.
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